Whether for business or pleasure (or combing both in a Bleisure trip), flying is a necessary part of getting places. But these days it is not easy with flight delays and cancellations coming from a variety of sources and raising the ire of customers.  

Some of these are out of our control, such as weather, but increasingly cancellations and delays are the result of staffing issues or a technology breakdown. So how did we get here?

Read the story to find out