It's about showing respect, listening, giving honest feedback with empathy, and creating an environment where people feel safe to contribute and do their best work.

I came across this message in a Harvard Business Review article, and it really resonated with me. We often think of kindness as being "nice", but true kindness can mean having honest conversations, offering support, recognising someone's efforts or simply taking the time to listen.

The best leaders I've worked with have shown that kindness and accountability go hand in hand.

What small act of kindness from a leader has stayed with you?