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Shops to stop printing paper receipts in retail's 'plastic straw moment'

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Lucie Messenger
Commercial Director

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Lucie Messenger
Commercial Director

River Island, Holland & Barrett and Dunelm have become the first retailers to sign up to a “paperless pledge”, promising to stop offering paper receipts by 2023 unless customers specifically ask for them.

Currently, most retailers will automatically print a paper receipt, regardless of whether the customer needs one. The campaign group behind the pledge, #BeatTheReceipt, has won the support of leading retail bodies including the British Retail Consortium (BRC) and the Independent Retailers Association, which are calling on members to abandon automatic printing.

High-street shops are beginning to phase out printed receipts after being urged to reduce the amount of paper they waste.
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Lucie Messenger
Commercial Director

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Lucie Messenger
Commercial Director

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