The UK's largest rail operator (GTR) is offering passengers the ability to use a BSL (British Sign Language) interpreter via the SignLive app for free, helping Deaf travellers travel with confidence. This builds on the recent launch of Aira, a visual interpreter service implemented to support blind and low vision travellers.

The implementation of both services reduces barriers for disabled travellers but should not replace the in-person passenger assistance services which many find crucial. Providing more options and ways to travel ensures customers get the best service.

These services will be dependent on having a good internet connection, which isn't always possible, especially in the depths of a station. However, offering these services is a great step forward to more inclusive rail travel.