People´s sustainability is a concept that shows how can we stablish long term, productive, creative, and meaningful relationships. Either if you are in the process of integrating a new employee into an organization or familiarizing a new customer or client with one's products or services, onboarding is the first approach to a new stakeholder. As usually the first impression is the only impression, having a structured onboarding process enhances retention for both, customers, or colleagues, and helps to improve people´s sustainability in relationships and businesses. This is a great article related to employee success.