People´s sustainability is a concept that shows how can we stablish long term, productive, creative, and meaningful relationships. Either if you are in the process of integrating a new employee into an organization or familiarizing a new customer or client with one's products or services, onboarding is the first approach to a new stakeholder. As usually the first impression is the only impression, having a structured onboarding process enhances retention for both, customers, or colleagues, and helps to improve people´s sustainability in relationships and businesses. This is a great article related to employee success.
https://www.wisetail.com/learn-connect/overcoming-onboarding-obstacles/
The onboarding experience is critical to new employee success. Poor onboarding practices leave new hires with lower levels of engagement, a lack of confidence in their new roles, and an increased risk of leaving within their first few months on the job. But a solid onboarding strategy can overcome every onboarding obstacle for a positive employee experience from the start.