• Navigating hotels as a person with a disability can be challenging due to various accessibility issues, prompting the need for industry-wide changes.
  • Major hotel groups like IHG Hotels & Resorts and Marriott International are implementing initiatives to prioritize accessibility for guests with disabilities, including partnerships with inclusive design consultancies.
  • The lack of accessibility in hotels not only hinders the comfort and safety of guests with disabilities, but also represents a missed opportunity for the hospitality industry to tap into a significant revenue stream.

Read Niamh Ní Hoireabhaird full article > Hotels Have Come A Long Way With Accessibility — But There's Still So Much Work To Be Done (yahoo.com)

 

From my personal experience in the last few months, I have come across challenges with knowing which bottle is shampoo in the shower through to inaccessible coffee machines with screen only inputs. While I have been able to work around these, it is extra cognitive load and inconvenience that can be avoided. I look forward to seeing progress with hotel accessibility.