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Ingenious ways that fast-food and casual dining promotions are working to increase customer engagement

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Karen Whiting
Director of Technical Accounts and Retail

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Karen Whiting
Director of Technical Accounts and Retail

According to Meaningful Vision's data released on H1 2024, it shows that price promotions, which dominate the fast-food and casual dining sectors are working well to increase customer loyalty,  in the first half of 2024 the number of promotions increased by 25% in QSR, and 13% in casual dining

These special promotions have gained popularity over recent years, with leading companies calling out new and innovative ways to engage the customer,  with the uncertainly of the economic climate in the UK, these promotions drive repeat footfall  

Gregg’s highlighted a football based strategy in 2020, with their ‘Rolls for Goals’,  giving customers free sausage rolls for every goal scored on UK soil in the UEFA EURO 2020 tournament

McDonalds promotes meal deals for £5 on ‘money saving expert’ platforms and signing up to loyalty cards is also prevalent, with LEON giving 30% off when you sign up to Leon Club and visit the app. or signing up to newsletters, which gets free main meals, with Bella Italia part of the Big Table group

CEO of Meaningful Vision Maria Vanifatova, highlights the growing trend of using apps for promotions: “More and more companies are using their apps to run promotions, creating additional engagement and helping to build long-term relationships with customers. Additionally, we’re seeing more promotions focused on special occasions, such as breakfast deals at McDonald's and Greggs, or lunch offers at KFC and Domino's.”
qsrmedia.co.uk/...
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fast food, customer engagement, customer loyalty, mcdonalds, greggs, uk, casual dining, restaurants, food, english, highlight

Get in touch

Avatar
Karen Whiting
Director of Technical Accounts and Retail

Get in touch

Avatar
Karen Whiting
Director of Technical Accounts and Retail

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