While 15% of the world's population are disabled, most products and services are designed without their inclusion in mind.
There is a growing movement to be inclusive by design, with companies like Apple and Microsoft leading the way.
While inclusive design is commonly associated with technology, the requirement for inclusion goes far beyond a phone or computer.
The linked article discusses how to do inclusive design research.
“ Inclusive Design is the design of an environment so that it can be accessed and used by as many people as possible, regardless of age, gender and disability. An environment that is designed inclusively is not just relevant to buildings; it also applies to surrounding open spaces, wherever people go about everyday activities. ” — Inclusive Design Hub
https://uxdesign.cc/what-does-it-mean-to-be-inclusive-in-ux-research-89944576410d