I am sure we have all been there, in a situation where we respond and believe it is measured and provides the right guidance; Only to find out that our colleagues don't see it the same way.

The Developing dual awareness with Deliberate Calm article provides insight into techniques we can use to help us remain calm, respond appropriately, and provide the much-needed direction we intend.

The premise is to develop an awareness of how we a feeling and the emotions at play, while also being aware of the environment we are in. The article includes an example highlighting how one manager developed their dual awareness, providing the team the direction needed and reduced the stress and load on themselves.