People with disabilities find travel more stressful and frustrating, often left with challenges communicating or finding out if the assistance they need is available. TUI have joined forces with Signlive to provide British Sign Language (BSL) to customers throughout the booking process and holiday.
This BSL service will help people travel with more confidence and less anxiety. I can't wait to hear stories about the impact this service has had on travellers.
Sue Bradley, TUI director of Customer Experience, said: “At TUI we want to make travelling with us as easy as possible for everyone. SignLive has come to us with an amazing solution for our customers who use BSL. This service means that these customers can have conversations with our team to ensure they book the perfect holiday for them and get any additional support they might need.
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The global issues we face are challenging and interconnected. They can seem insurmountable. But if you know where to look, co-operation, positive change and hope are all around us. Build Beyond Even Better is a project that recognises the progress being made, and the amazing people who are making a difference. Share your own hopes, pledges and projects with #BBEB, or become a contributor.
Please read our BBEB Charter PDF.
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